Questions, answered plainly

No, but don't take our word for it. Before you deposit anything, check three things: where client money is held, whether a payout returns to the method you paid with, and whether every cost is named before you confirm. All three are answered on this page, and you can hold us to them.

Client deposits sit in a segregated account, separate from company funds, with regulated payment partners. That doesn't remove market risk, a position can lose value, and no honest platform will tell you otherwise.

Yes. A payout returns to the same method you deposited with, normally within one business day once account verification is complete. You don't have to explain why you're withdrawing.

Orders are routed through broker partners holding an ASIC licence to operate in Australia. Ask your analyst for the licence details before you deposit, any licence can be checked on the public register yourself.

From a commission on completed trades and from paid training, and nothing else. We take no share of your deposit and don't earn when a position loses. Every commission is shown before you confirm.

You can open and fund an account from A$360. You are free to add to your balance over time as your investment plan progresses.

Request a withdrawal at any time from your dashboard. Funds are returned to your chosen payment method within standard processing timeframes.

Most members complete registration and account verification in a few minutes. Once your first deposit clears, you can activate a plan straight away.

Costs are shown transparently before you commit. You will always see what applies to your account - no surprise charges on deposits, withdrawals or your portfolio management.

You must be at least 18 years old to open an account and invest. Verification may be required to confirm your age and identity during account setup.

Common methods such as major debit and credit cards, bank transfers and selected e-wallets are supported. The exact options are shown at the deposit step when you fund your account.

Sign in using your registered email and password on the login page. Two-factor authentication protects your account during sign-in. If you forget your password, use the recovery option to reset it securely.

Any tax on your investment gains depends on Australian tax law and remains your responsibility. We recommend keeping your own records and consulting a qualified tax adviser about your position.

No prior experience is required. Each member gets a personal financial analyst who guides you at every step, so you can learn whilst your money is being actively managed.

Accruewell holds an ASIC licence and operates under Australian financial services laws. You can verify our regulatory status on the ASIC website.

Market analysis tools scan price patterns and volatility to generate trading signals. Your analyst reviews each signal, assesses your risk profile and asset allocation, then recommends or executes trades aligned with your goals. The decision remains human-led, not automated.

Yes. You can request a full withdrawal at any time from your dashboard and close your account without penalty. Process the withdrawal request and funds return to your payment method within standard timeframes.

Your segregated account keeps your funds separate from the platform's assets. Your analyst adjusts your portfolio and diversification to match your risk profile. However, all investing carries risk and you should understand that volatility is normal.

You can open an Accruewell account from A$360. That is the minimum deposit investment account holders need to begin, and you can add more whenever you choose.

Withdrawal requests are processed on business days and return to the method you deposited with. Cards and e-wallets are usually faster than bank transfers.

No. The only costs are the spread on each trade and, on leveraged positions, a margin charge, both shown before you confirm. There is no deposit or withdrawal fee from our side.

A photo ID such as a passport or driver's licence, plus a recent document showing your address. Account verification requirements in Australia mean this is checked before your first withdrawal.

None. Most members start with no background in markets. A specialist walks you through the first steps and a demo balance lets you practise before committing real capital.

Yes, the platform runs in your phone's browser with nothing to install, and shows the same portfolio and balance as the desktop dashboard.